Shipping policy

At Genie Bra, we aim to provide you with the best possible shopping experience, including swift and secure shipping. Please take a moment to review our shipping policy for deliveries within the United Kingdom.

Delivery Process:

All orders are processed within 1-2 business days after payment is confirmed. Please note that we do not process orders on weekends and public holidays.

Shipping Options:

We are pleased to offer the following shipping option for deliveries within the United Kingdom:

  • Royal Mail 24 - 48: Your order will be delivered by Royal Mail on a 24-48 hour service. This is our standard shipping option for all UK orders.

Shipping Rates:

We offer competitive shipping rates for all orders within the United Kingdom. Shipping costs will be calculated at checkout based on the total weight of your order and the delivery address.

Delivery Timeframes:

Your order will typically be delivered within 24-48 hours after it has been processed. However, please allow for potential delays, especially during peak seasons or due to unforeseen circumstances.

Order Tracking:

We understand the importance of staying informed about your order's status. You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. You can use this number to track your order through the Royal Mail website.

Missing or Delayed Shipments:

If you experience any delays in receiving your order, or if your order is marked as delivered but hasn't arrived, please contact us immediately. We will work closely with Royal Mail to resolve any shipping issues promptly.

International Shipping:

At this time, we only offer shipping within the United Kingdom. We are actively working on expanding our shipping options to include international destinations. Please check our website for updates.

If you have any questions or require further information about our shipping policy, please don't hesitate to contact us. We are here to ensure your shopping experience with Genie Bra is as smooth and enjoyable as possible.